Frequently asked questions

What do I do if I can't connect to an online workshop on Webex?

Edited 3 months ago

On the day of your online workshop, log in to the site and go to the reference page where the time slots were listed. Here, you will find an active l...

What should I do if I can't connect?

Edited 3 months ago

What should you do if you receive an error message when you try to connect to the platform? Don't worry, we've put together a list of solutions to hel...

What should I do if I experience audio problems during an online workshop?

Edited 3 months ago

If you can't hear any sound, don't panic, you can try the following steps: If you have connected to the workshop from a computer, try increasing the v...

How do I connect to Webex without an account / without downloading the application?

Edited 3 months ago

Don't worry, you don't need a Webex account or download the application to connect to the online workshop. You can connect directly from your internet...

Are your training courses accessible to everyone?

Edited 3 months ago

Unow is not regulated by French accessibility standards, but we still aim to make our course accessible to everyone. As a result, we have put a range ...

How long will I have I access to my training course?

Edited 3 months ago

You will have access to your training course even after its closing date. This means you can continue and complete, and return to it whenever you wa...

What should I do if I am not available to attend an online workshop?

Edited 3 months ago

Online workshops are here to help you in your learning process, they allow you to receive advice from your expert, complete exercises, and interact wi...